Symphony Health Solutions, a wholly owned subsidiary of PRA Health Sciences, is a leading provider of high-value data, analytics, technology solutions and actionable insights for healthcare and life sciences manufacturers, payers and providers. The company helps clients drive revenue growth and commercial effectiveness, while adapting to the transformation of the healthcare ecosystem, by integrating a broad set of patient, prescriber, payer and clinical data together with primary and secondary health research, analytics and consulting. Symphony delivers a comprehensive perspective on the real dynamics that drive business in the healthcare and life sciences markets.
At Symphony Health Solutions, we pride ourselves on being Collaborative and customer centric. We do this by focusing on five key values:
Connect with Symphony! Collaborate with Customers! Differentiate Yourself!
Health Data Services provides technology solutions and professional consulting services to our clients in three key areas: data integration, analytic tools, and cloud-based commercial marts and hubs. Leveraging Symphony's comprehensive data assets, Vantage Applications, Health Cloud platform and data integration capabilities, the HDS practice offers customized technology-enabled services to client and act as a key interact with internal technology and operations platforms.
The Engagement Manager (EM) is responsible for effective and efficient implementation of custom software solutions for biopharmaceutical companies, leveraging SHS core platforms and will act as the key client interface and project manager. The Engagement Manager is directly responsible for ensuring client satisfaction with SHS and achieving project profitability objectives. This professional will have substantial experience in a professional services firm providing IT-related services to the biopharmaceutical industry. The EM will be able to effectively engage with clients to understand their needs, document requirements, and ensure delivery excellence. EM’s work collaboratively with SHS Product Management, Operations, IT to deliver on commitments and support development of the core platforms. The Engagement Manager will report directly to the Practice Leader, Health Data Services.
Essential Duties and Responsibilities:
The EM will have knowledge of business intelligence platforms, data integration & management and biopharmaceutical commercial platforms. Priority platforms are:
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements. Symphony Health Solutions is an Equal Opportunity Employer.