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Relationship Manager - Health Data Services

Relationship Manager - Health Data Services

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Symphony Health Solutions, a wholly owned subsidiary of PRA Health Sciences, is a leading provider of high-value data, analytics, technology solutions and actionable insights for healthcare and life sciences manufacturers, payers and providers. The company helps clients drive revenue growth and commercial effectiveness, while adapting to the transformation of the healthcare ecosystem, by integrating a broad set of patient, prescriber, payer and clinical data together with primary and secondary health research, analytics and consulting. Symphony delivers a comprehensive perspective on the real dynamics that drive business in the healthcare and life sciences markets.

At Symphony Health Solutions we pride ourselves on being Collaborative and customer centric. We do this by focusing on five key values:

  • Love the Customer by consistently exceeding expectations
  • Focus on Brilliant Execution by being detailed and accountable
  • Leapfrog the Competition by Differentiating ourselves and providing innovative solutions
  • Build a High Performance Culture that does not accept mediocrity
  • Make it Fun by Connecting as one passionate high-energy team.
  • Connect with Symphony! Collaborate with Customers! Differentiate Yourself!


We are seeking a curious, driven, top-performing Business Intelligence Sales Consultant to join the Health Data Services team and support our Vantage Platform. This person would help current customers with new services, expand our current footprint across the portfolio, and hunt new opportunities within the life sciences space.  The role would support current Consulting and Engagement teams to manage critical activities for book-of-business management, customer planning, and hunting new opportunities.


Key Responsibilities

  • Work with HDS Principals and Engagement teams to prioritize & scope sales planning requirements for the Vantage Product Line and Health Data Services Portfolio. This includes customer targeting and segmentation, book-of-business management, customer planning and hunting new opportunities.
  • Drive account planning for retention across current portfolio
  • Work with sales and account teams cross functionally for successful account growth
  • Identify key stakeholders and leadership that could leverage new services across the life sciences industry and schedule demonstrations.
  • Drive basic HDS capabilities discussions for the Vantage Platform driving new SaaS, BI, and Data Sales
  • Serve as a thought leader and consultant across the organization in all aspects of sales planning insights (book-of-business management, customer planning, and hunting new opportunities).



  • 5-7 years of experience in Sales and Technology Consulting
  • Strong experience scheduling new meetings and presenting to customers via Webinar and in person
  • Strong communication skills and ability to drive new opportunities in a consultative manner
  • Familiarity with Symphony Health’s Technology and Data offerings


Skills & Competencies

  • Demonstrated experience driving new approaches to complex business problems from a technology perspective.
  • Innate curiosity and the ability to distill complex data sets & analyses into easy-to-understand insights & recommendations for various audiences.
  • Ability to simultaneously manage multiple customers and a complex pipeline to scale
  • Ability to function effectively in a highly-matrixed work environment; w/ strong cross-functional team collaboration skills.
  • Willingness to adapt quickly to shifting business priorities and ability to work effectively under pressure.
  • Experience working with customers to identifying reporting challenges, gaps in business processes, and driving timely resolution

Knowledge Required

  • Experience in Sales and Technology Consulting
  • Deep experience of Microsoft Office Suite required including Word, PowerPoint, Outlook
  • Advanced skills and experience in client interaction, sales, and identifying opportunities.


The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They’re not intended to be an exhaustive list of all duties and responsibilities and requirements. Symphony Health Solutions is an Equal Opportunity Employer.


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